CSC support

General problem solving

1. Study the CSC/LUMI Docs.

2. Try the search function in Docs or search the web

   • Type a keyword in Docs

   • Copy/paste the error message in your favorite search engine

3. Send an email to servicedesk containing:

   • A descriptive title

   • What you wanted to achieve and on which computer

   • Which commands you have given

   • What error messages you got

   • More tips to help us solve your issue quickly

Support channels

CSC:

• servicedesk@csc.fi

  • CSC has a team of people helping computing services users with their cases

• CSC weekly online user support session

LUMI:

• LUMI Helpdesk

• LUMI monthly coffee breaks

How we can help

→ servicedesk@csc.fi

→CSC as project partner / subcontractor