CSC support

General problem solving

1. Study the CSC/LUMI Docs.

2. Try the search function in Docs or search the web

   • Type a keyword in Docs

   • Copy/paste the error message in your favorite search engine

3. Send an email to servicedesk containing:

   • A descriptive title

   • What you wanted to achieve and on which computer

   • Which commands you have given

   • What error messages did you get

   • More tips to help us to more quickly solve your issue

Support pages and channels

CSC:

• CSC Docs: docs.csc.fi

• research.csc.fi

• servicedesk@csc.fi

• CSC user support session in Zoom every Wednesday at 14.00. Join on 18.10.2023 for course specific questions! :)

LUMI:

• LUMI Docs: Helpdesk

How we can help

→ servicedesk@csc.fi

→CSC as project partner / subcontractor